CheckSmart Customer Reviews

CheckSmart Ratings

2.1 Service
2.4 cost
2.4 timing
2.2 use again
40 Customer Reviews Page of 1
  • cash payment

    1.0
    By
    Anthony
    Date
    2/6/2021
    From
    Stow
    Since
    7 days

    They do not take cash to pay off your loan?

  • Mr mask

    1.0
    By
    Jon
    Date
    12/17/2020
    From
    Elkhart
    Since
    Not sure

    Didnt even make it in the door before the mask police told me I had to have q mask on. I politely said no thanks and took my $5,000 check elsewhere to cash. Hope that business loss was worth it.

  • Unhappy Longtime Cust

    1.8
    By
    Elena
    Date
    10/24/2020
    From
    V Odom
    Since
    2010

    In ten years you have not once processed a bad check from me. Now in your rush to clear out your long lines, you won't cash my check. I'm dismissed and your on to the next customer? Goodbye. One less customer. I won't be back.

  • Becky is so nice

    5.0
    By
    Steve A.
    Date
    10/14/2019
    From
    Tempe, AZ
    Since
    Jan. 2018

    Used their services once in Jan. 2018 and went again on Oct 11, 2019. They could not find me in their system and had to apply again ( they found me while I was doing paperwork with my name spelled wrong. ) Becky was amazingly nice and helpful, made my day !

  • checksmart wont loan

    N/A
    By
    William
    Date
    10/6/2019
    From
    Batavia

    I make 1300 a month and couldn't qualify

  • Costs you more money than you borrow!!

    1.0
    By
    Anonymous
    Date
    8/9/2019
    From
    Ohio
    Since
    2019

    I needed 150 to fix a tire. I thought I was borrowing money. Turns out I have a credit line and am paying .42 cents a day interest and $160 a year to Crestline and I am not using the money at all!! The lady at Checksmart even told me they aren't allowed to tell is that we will be charged ...

  • Receptionist

    1.3
    By
    Anonymous
    Date
    7/16/2019
    From
    Ohio
    Since
    2017

    This lender used to be the best, but now since they switched to Crestline (Line of Credit) system under the new Ohio payday regulation they need to be shut down entirely. They are nickel and diming you with various enormous fees. (i.e. I want to closed my line of credit with them ...

  • Customer

    2.0
    By
    Stacy
    Date
    5/17/2019
    From
    Turney
    Since
    Unknown

    Checksmart recently changed their poilcy. Now they are extend a line of credit via Crestline which is not a good idea. Because most of the people whom have done business with Checksmart have credit issues. This why we use your services. Becuase no one else will help us out. With the new process ...

  • never again check smart

    1.0
    By
    Anonymous
    Date
    5/23/2018
    Since
    no

    not a customer anymore

  • Used to be the best !

    2.8
    By
    V James
    Date
    4/26/2018
    From
    Plainfield, IN
    Since
    2014

    I used Check Smart regularly for a long time, they made a LOT of money off of me!! But I was OK with it because I needed it at the time.
    Then my location started going through changes in management and personnel and things fell off. THEN one day a counter person pushed for me to let her write ...

  • Worse place ever

    1.0
    By
    Anonymous
    Date
    3/9/2018
    From
    Findlay Ohio

    I never been talked to like they talk to people like they on them they are vary vary rude at the store and the corporate office do not go there for anything that are scammin mother fer's

  • TAXES

    1.0
    By
    Nicole calabrese
    Date
    3/2/2018
    From
    Parma ohio
    Since
    2012

    DO NOT under ANY CIRCUMSTANCES allow any of these people at this location touch your Federal or State returns. WORST experience EVER, they lie, they obviously have NO experience in really knowing the tax laws; they take NO RESPONSIBILITY for screwing you out of your own money...... ...

  • loan denied

    1.0
    By
    Anonymous
    Date
    12/5/2017
    From
    ohio
    Since
    new

    horrible service. I was denied for a loan and I never even put in an amount

  • Unprofessional customer service

    1.0
    By
    Anonymous
    Date
    10/5/2017
    From
    6621 E. 82nd St. Indianapolis, Indiana 46250
    Since
    12/1/2016

    Had been using this store since it was around the corner from. The Way I was treated on 10/4/17 yesterday evening was uncalled for. An employee by the name Brandon must of thought he was talking to one of his home boys or home girls. I called him before I got to the store I wanted ...

  • Sir

    4.8
    By
    Charles
    Date
    9/11/2017
    From
    Sundusky St, Delaware ohio
    Since
    Today, and forever thanks to Bobbie

    Ran out of gas, my bank closed before I could get there. I walked 10 miles to two other check cashing place before checksmart, and they were no help. I explained my story to Bobby, and not only was she nice enough to cash my check, she also gave me a bottle of water. Very professional, ...

  • It sucks!!

    1.0
    By
    Anonymous
    Date
    8/2/2017
    From
    Mesa AZ
    Since
    2015

    I got a $500 loan in 2015. Never missed to make any payments but the insterest never goes down. DONT GET A LOAN FROM HERE !!!

  • horrible

    1.0
    By
    Anonymous
    Date
    6/17/2017
    From
    taylorsville
    Since
    poor

    the application process is like buying a house for a 50 $ cash check..the lady in charge should a use a tag miss no...ridiculous...went to check city approved in minutes..

  • Not checksmart

    1.0
    By
    Anonymous
    Date
    5/8/2017
    From
    Virginia

    Scam caller said. They were IRS at this number. Say they are putting in jail if don't respond. Not IRS they don't call. This Needs To Stop.

  • Service

    4.5
    By
    Anonymous
    Date
    3/17/2017
    From
    Sawmill rd columbus, Oh
    Since
    2009

    Should have more than 2 people working on a Friday afternoon!!

  • Double charged

    1.3
    By
    Anonymous
    Date
    12/8/2016
    From
    Columbus ohio
    Since
    Too long

    I was offered a settlement payment and accepted, the good part. But the next day they took the full amont out of my checking account. This caused me to overdraw my checking account and they will not reimburse me overdraft charges. Best advice, stay on top of your accts and hopefully ...

  • Customer service very bad

    2.3
    By
    Patricia Craig
    Date
    10/15/2016
    From
    Pendleton Pike, Indianapolis Indiana
    Since
    6yrs or more

    I come to this one because it's the closest to my home and job but the service is so bad that I am considering going some place else, the employee always flirting with the ladies and talking about everything else but business, I am here now and they are talking about Prince and Michael ...

  • Rip off

    1.0
    By
    Wanda
    Date
    7/9/2016
    From
    Parson ave columbus ohio
    Since
    7/1/16

    I brought two money orders on 7/1/16 i took one back and it was blank because i didnt need it and they took 50$ that is a rip off leave that store alone

  • Ex employee

    1.0
    By
    Ex employee
    Date
    4/25/2016
    From
    Ohio
    Since
    2014

    Dont use this service fee are over board...they threaten us to harrase you about your payment,, then after you leave they talk about you behind your back...i quit over this and would never let anyone i know use this company....double lending fees...cash checkings a rip off also.

  • Tacky & unprofessional

    1.3
    By
    Anonymous
    Date
    3/12/2016
    From
    Chandler
    Since
    Unk

    VERY unprofessional even when I paid on time they acted as if they were doing me a favor when they were lucky to have my business the excessive calls 5 days prior to the due date. I have always paid on time like clockwork I found their bedside manner to be extremely rude and unprofessional ...

  • Port. Supervisor

    N/A
    By
    Brent
    Date
    11/17/2015
    From
    Ohio
    Since
    2008

    Been in the pay day loans for about 10Y most people think fast cash terminal are hit and quick stops and never put funds back .

  • Garbage

    1.0
    By
    Anonymous
    Date
    10/16/2015
    From
    Ohio

    This company is simply out to screw you, they process your check before they should and then charge you a fee for their mistake plus your banks fees. Simply horrible will go back to check into cash.

  • Great Service

    4.5
    By
    Tibor
    Date
    7/7/2015
    From
    4500 S. 40 E.
    Since
    2015

    The customer service is outstanding by a guy called Brad. Was quick and painless. Got in and out in a matter of 20 minutes I was all done with cash in my hand. Will go here again for sure.. The only thing is that the limit was a little low but oh well..

  • they wont stop calling

    2.3
    By
    Scott D
    Date
    7/7/2015
    From
    Davis
    Since
    2011

    bunch of different lenders ive worked with. but checksmart the worst. never have i had like 6-7 calls per day bout a loan. they call me every day, keep reminding me to make the payment. like id forget. you dont need to call me that many times. i wont forget. i never missed payment. ...

  • CHARGED FEES WITH INTEREST NOT INFORMED ABOUT

    N/A
    By
    Anonymous
    Date
    2/18/2012

    NOT ONLY DID CHECKSMART CHARGE ME FEES THAT I WASN'T AWARE OF, THEY ALSO LIED ABOUT GIVING ME A REMINDER CALL(MY ONLINE CELL PHONE RECORDS PROVED THEY DID NOT CALL) AND DEPOSITED MY CHECK A DAY EARLIER THAN MY PAYROLL DEPOSIT ADDING MORE FEES FROM MY BANK AND THEM. WHEN I CALLED THEIR ...

  • Operations Manager

    1.0
    By
    Jim
    Date
    7/15/2009
    From
    Louisville

    Two of my employees made the mistake of using this company. Because of a bank error, our corporate bank in Maryland, refused to pay the two payroll checks. As the manager of this facility I tried to reason with this company and was threatened by the person at this number. 866-354-0567 ...

  • pay day loan

    N/A
    By
    Anonymous
    Date
    6/2/2009
    From
    tucson, az

    Never ever use check smart for a pay day loan. If you default they will harass you and your references. They even leave threatening messages.

  • Upset Customer

    N/A
    By
    Anonymous
    Date
    4/25/2009

    I work at CheckSmart and just so you know, those are state requirements that determine what is needed for a loan, and one of those requirements is verifiable income, hence the name 'payday' loan. That's the government for you, not checksmart.

  • Nice stores great service affordable price

    5.0
    By
    Anonymous
    Date
    3/2/2009
    From
    Ohio
    Since
    2009

    I went in wanting to borrow $500 and walked out with $500 in less than 15 minutes. I was impressed with their clean neat store and the fast friendly service. I would recommend Checksmart to anyone needing a loan.

  • bad debt

    N/A
    By
    Lauri
    Date
    2/5/2009
    From
    dayton ohio
    Since
    never

    WoW... they are horrible and disgusting... my brotherinlaw apparently used my husband as a reference (we did not know this), and he isnt paying his debt (they told me, which is not legal to disclose) and they called our home to ask us to call my brother in law and tell him to settle ...

  • Check Smart are leeches

    N/A
    By
    Anonymous
    Date
    1/1/2009

    I understand that it is a business but check smart preys on the misfortune of others. I pray a bill is passed to stop them.

  • CheckSmart got me cash fast

    4.3
    By
    Kerry
    Date
    8/27/2008
    From
    Florida
    Since
    08

    I needed a pay advance and CheckSmart made it happen for me. They were very quick and professional in dealing with getting me the cash.

  • Not to pleased with CheckSmart

    2.0
    By
    Anonymous
    Date
    7/2/2008
    From
    Fort Lauderdale Florida
    Since
    2005

    I'm upset with CheckSmart because I didn't get approved for their loan. I've never been turned down for a loan before IN MY LIFE......I DON'T have bad credit.....and I'm not slacker....But just because I can't work right now, and I'm not on a disability program they wouldn't approve ...

  • I've got nothing bad to say about CheckSmart!

    5.0
    By
    Anonymous
    Date
    7/2/2008
    From
    Virginia
    Since
    2002

    I needed a loan, and they were able to give it to me. I didn't have to go through a lot of bs with them, it was very straight forward..."Fill out these applications, get us this information, and you will be approved." Easy as that.

  • I used CheckSmart, and they got my son a scholarship

    5.0
    By
    Anonymous
    Date
    7/2/2008
    From
    Franklin County Ohio
    Since
    2005

    After using CheckSmart for an online loan, I was reading through their site...and it Turned out they offer Scholarships if you live in Ohio. I had my son do the research, he wrote a few essays, showed them his credentials, and sure enough got the full Award amount. He got $1250 for the entire ...

  • I met the qualifications for CheckSmart

    3.5
    By
    Anonymous
    From
    Ohio
    Since
    May 06

    The people at CheckSmart were very nice to me. And I don't have great credit but I met the qualifications for a loan. They worked with me on a plan to pay them back, and we set something up that worked and I actually agreed on.

40 Customer Reviews Page of 1