CheckSmart Customer Reviews

• cash payment

  1.0

  By

  Anthony

  Date

  2/6/2021

  From

  Stow

  Since

  7 days

  They do not take cash to pay off your loan?

• Mr mask

  1.0

  By

  Jon

  Date

  12/17/2020

  From

  Elkhart

  Since

  Not sure

  Didnt even make it in the door before the mask police told me I had to have q mask on. I politely said no thanks and took my $5,000 check elsewhere to cash. Hope that business loss was worth it.

• Unhappy Longtime Cust

  1.8

  By

  Elena

  Date

  10/24/2020

  From

  V Odom

  Since

  2010

  In ten years you have not once processed a bad check from me. Now in your rush to clear out your long lines, you won't cash my check. I'm dismissed and your on to the next customer? Goodbye. One less customer. I won't be back.

• Becky is so nice

  5.0

  By

  Steve A.

  Date

  10/14/2019

  From

  Tempe, AZ

  Since

  Jan. 2018

  Used their services once in Jan. 2018 and went again on Oct 11, 2019. They could not find me in their system and had to apply again ( they found me while I was doing paperwork with my name spelled wrong. ) Becky was amazingly nice and helpful, made my day !

• checksmart wont loan

  N/A

  By

  William

  Date

  10/6/2019

  From

  Batavia

  I make 1300 a month and couldn't qualify

• Costs you more money than you borrow!!

  1.0

  By

  Anonymous

  Date

  8/9/2019

  From

  Ohio

  Since

  2019

  I needed 150 to fix a tire. I thought I was borrowing money. Turns out I have a credit line and am paying .42 cents a day interest and $160 a year to Crestline and I am not using the money at all!! The lady at Checksmart even told me they aren't allowed to tell is that we will be charged ...

• Receptionist

  1.3

  By

  Anonymous

  Date

  7/16/2019

  From

  Ohio

  Since

  2017

  This lender used to be the best, but now since they switched to Crestline (Line of Credit) system under the new Ohio payday regulation they need to be shut down entirely. They are nickel and diming you with various enormous fees. (i.e. I want to closed my line of credit with them ...

• Customer

  2.0

  By

  Stacy

  Date

  5/17/2019

  From

  Turney

  Since

  Unknown

  Checksmart recently changed their poilcy. Now they are extend a line of credit via Crestline which is not a good idea. Because most of the people whom have done business with Checksmart have credit issues. This why we use your services. Becuase no one else will help us out. With the new process ...

• never again check smart

  1.0

  By

  Anonymous

  Date

  5/23/2018

  Since

  no

  not a customer anymore

• Used to be the best !

  2.8

  By

  V James

  Date

  4/26/2018

  From

  Plainfield, IN

  Since

  2014

  I used Check Smart regularly for a long time, they made a LOT of money off of me!! But I was OK with it because I needed it at the time.
  Then my location started going through changes in management and personnel and things fell off. THEN one day a counter person pushed for me to let her write ...

• Worse place ever

  1.0

  By

  Anonymous

  Date

  3/9/2018

  From

  Findlay Ohio

  I never been talked to like they talk to people like they on them they are vary vary rude at the store and the corporate office do not go there for anything that are scammin mother fer's

• TAXES

  1.0

  By

  Nicole calabrese

  Date

  3/2/2018

  From

  Parma ohio

  Since

  2012

  DO NOT under ANY CIRCUMSTANCES allow any of these people at this location touch your Federal or State returns. WORST experience EVER, they lie, they obviously have NO experience in really knowing the tax laws; they take NO RESPONSIBILITY for screwing you out of your own money...... ...

• loan denied

  1.0

  By

  Anonymous

  Date

  12/5/2017

  From

  ohio

  Since

  new

  horrible service. I was denied for a loan and I never even put in an amount

• Unprofessional customer service

  1.0

  By

  Anonymous

  Date

  10/5/2017

  From

  6621 E. 82nd St. Indianapolis, Indiana 46250

  Since

  12/1/2016

  Had been using this store since it was around the corner from. The Way I was treated on 10/4/17 yesterday evening was uncalled for. An employee by the name Brandon must of thought he was talking to one of his home boys or home girls. I called him before I got to the store I wanted ...

• Sir

  4.8

  By

  Charles

  Date

  9/11/2017

  From

  Sundusky St, Delaware ohio

  Since

  Today, and forever thanks to Bobbie

  Ran out of gas, my bank closed before I could get there. I walked 10 miles to two other check cashing place before checksmart, and they were no help. I explained my story to Bobby, and not only was she nice enough to cash my check, she also gave me a bottle of water. Very professional, ...

• It sucks!!

  1.0

  By

  Anonymous

  Date

  8/2/2017

  From

  Mesa AZ

  Since

  2015

  I got a $500 loan in 2015. Never missed to make any payments but the insterest never goes down. DONT GET A LOAN FROM HERE !!!

• horrible

  1.0

  By

  Anonymous

  Date

  6/17/2017

  From

  taylorsville

  Since

  poor

  the application process is like buying a house for a 50 $ cash check..the lady in charge should a use a tag miss no...ridiculous...went to check city approved in minutes..

• Not checksmart

  1.0

  By

  Anonymous

  Date

  5/8/2017

  From

  Virginia

  Scam caller said. They were IRS at this number. Say they are putting in jail if don't respond. Not IRS they don't call. This Needs To Stop.

• Service

  4.5

  By

  Anonymous

  Date

  3/17/2017

  From

  Sawmill rd columbus, Oh

  Since

  2009

  Should have more than 2 people working on a Friday afternoon!!

• Double charged

  1.3

  By

  Anonymous

  Date

  12/8/2016

  From

  Columbus ohio

  Since

  Too long

  I was offered a settlement payment and accepted, the good part. But the next day they took the full amont out of my checking account. This caused me to overdraw my checking account and they will not reimburse me overdraft charges. Best advice, stay on top of your accts and hopefully ...

• Customer service very bad

  2.3

  By

  Patricia Craig

  Date

  10/15/2016

  From

  Pendleton Pike, Indianapolis Indiana

  Since

  6yrs or more

  I come to this one because it's the closest to my home and job but the service is so bad that I am considering going some place else, the employee always flirting with the ladies and talking about everything else but business, I am here now and they are talking about Prince and Michael ...

• Rip off

  1.0

  By

  Wanda

  Date

  7/9/2016

  From

  Parson ave columbus ohio

  Since

  7/1/16

  I brought two money orders on 7/1/16 i took one back and it was blank because i didnt need it and they took 50$ that is a rip off leave that store alone

• Ex employee

  1.0

  By

  Ex employee

  Date

  4/25/2016

  From

  Ohio

  Since

  2014

  Dont use this service fee are over board...they threaten us to harrase you about your payment,, then after you leave they talk about you behind your back...i quit over this and would never let anyone i know use this company....double lending fees...cash checkings a rip off also.

• Tacky & unprofessional

  1.3

  By

  Anonymous

  Date

  3/12/2016

  From

  Chandler

  Since

  Unk

  VERY unprofessional even when I paid on time they acted as if they were doing me a favor when they were lucky to have my business the excessive calls 5 days prior to the due date. I have always paid on time like clockwork I found their bedside manner to be extremely rude and unprofessional ...

• Port. Supervisor

  N/A

  By

  Brent

  Date

  11/17/2015

  From

  Ohio

  Since

  2008

  Been in the pay day loans for about 10Y most people think fast cash terminal are hit and quick stops and never put funds back .

• Garbage

  1.0

  By

  Anonymous

  Date

  10/16/2015

  From

  Ohio

  This company is simply out to screw you, they process your check before they should and then charge you a fee for their mistake plus your banks fees. Simply horrible will go back to check into cash.

• Great Service

  4.5

  By

  Tibor

  Date

  7/7/2015

  From

  4500 S. 40 E.

  Since

  2015

  The customer service is outstanding by a guy called Brad. Was quick and painless. Got in and out in a matter of 20 minutes I was all done with cash in my hand. Will go here again for sure.. The only thing is that the limit was a little low but oh well..

• they wont stop calling

  2.3

  By

  Scott D

  Date

  7/7/2015

  From

  Davis

  Since

  2011

  bunch of different lenders ive worked with. but checksmart the worst. never have i had like 6-7 calls per day bout a loan. they call me every day, keep reminding me to make the payment. like id forget. you dont need to call me that many times. i wont forget. i never missed payment. ...

• CHARGED FEES WITH INTEREST NOT INFORMED ABOUT

  N/A

  By

  Anonymous

  Date

  2/18/2012

  NOT ONLY DID CHECKSMART CHARGE ME FEES THAT I WASN'T AWARE OF, THEY ALSO LIED ABOUT GIVING ME A REMINDER CALL(MY ONLINE CELL PHONE RECORDS PROVED THEY DID NOT CALL) AND DEPOSITED MY CHECK A DAY EARLIER THAN MY PAYROLL DEPOSIT ADDING MORE FEES FROM MY BANK AND THEM. WHEN I CALLED THEIR ...

• Operations Manager

  1.0

  By

  Jim

  Date

  7/15/2009

  From

  Louisville

  Two of my employees made the mistake of using this company. Because of a bank error, our corporate bank in Maryland, refused to pay the two payroll checks. As the manager of this facility I tried to reason with this company and was threatened by the person at this number. 866-354-0567 ...

• pay day loan

  N/A

  By

  Anonymous

  Date

  6/2/2009

  From

  tucson, az

  Never ever use check smart for a pay day loan. If you default they will harass you and your references. They even leave threatening messages.

• Upset Customer

  N/A

  By

  Anonymous

  Date

  4/25/2009

  I work at CheckSmart and just so you know, those are state requirements that determine what is needed for a loan, and one of those requirements is verifiable income, hence the name 'payday' loan. That's the government for you, not checksmart.

• Nice stores great service affordable price

  5.0

  By

  Anonymous

  Date

  3/2/2009

  From

  Ohio

  Since

  2009

  I went in wanting to borrow $500 and walked out with $500 in less than 15 minutes. I was impressed with their clean neat store and the fast friendly service. I would recommend Checksmart to anyone needing a loan.

• bad debt

  N/A

  By

  Lauri

  Date

  2/5/2009

  From

  dayton ohio

  Since

  never

  WoW... they are horrible and disgusting... my brotherinlaw apparently used my husband as a reference (we did not know this), and he isnt paying his debt (they told me, which is not legal to disclose) and they called our home to ask us to call my brother in law and tell him to settle ...

• Check Smart are leeches

  N/A

  By

  Anonymous

  Date

  1/1/2009

  I understand that it is a business but check smart preys on the misfortune of others. I pray a bill is passed to stop them.

• CheckSmart got me cash fast

  4.3

  By

  Kerry

  Date

  8/27/2008

  From

  Florida

  Since

  08

  I needed a pay advance and CheckSmart made it happen for me. They were very quick and professional in dealing with getting me the cash.

• Not to pleased with CheckSmart

  2.0

  By

  Anonymous

  Date

  7/2/2008

  From

  Fort Lauderdale Florida

  Since

  2005

  I'm upset with CheckSmart because I didn't get approved for their loan. I've never been turned down for a loan before IN MY LIFE......I DON'T have bad credit.....and I'm not slacker....But just because I can't work right now, and I'm not on a disability program they wouldn't approve ...

• I've got nothing bad to say about CheckSmart!

  5.0

  By

  Anonymous

  Date

  7/2/2008

  From

  Virginia

  Since

  2002

  I needed a loan, and they were able to give it to me. I didn't have to go through a lot of bs with them, it was very straight forward..."Fill out these applications, get us this information, and you will be approved." Easy as that.

• I used CheckSmart, and they got my son a scholarship

  5.0

  By

  Anonymous

  Date

  7/2/2008

  From

  Franklin County Ohio

  Since

  2005

  After using CheckSmart for an online loan, I was reading through their site...and it Turned out they offer Scholarships if you live in Ohio. I had my son do the research, he wrote a few essays, showed them his credentials, and sure enough got the full Award amount. He got $1250 for the entire ...

• I met the qualifications for CheckSmart

  3.5

  By

  Anonymous

  From

  Ohio

  Since

  May 06

  The people at CheckSmart were very nice to me. And I don't have great credit but I met the qualifications for a loan. They worked with me on a plan to pay them back, and we set something up that worked and I actually agreed on.