CheckSmart Customer Reviews

CheckSmart Ratings

2.7 Service
3.2 cost
3.4 timing
3.0 use again
20 Customer Reviews Page of 2 Prev | Next
  • Customer service very bad

    2.3
    By
    Patricia Craig
    Date
    10/15/2016
    From
    Pendleton Pike, Indianapolis Indiana
    Since
    6yrs or more

    I come to this one because it's the closest to my home and job but the service is so bad that I am considering going some place else, the employee always flirting with the ladies and talking about everything else but business, I am here now and they are talking about Prince and Michael ...

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  • Rip off

    1.0
    By
    Wanda
    Date
    7/9/2016
    From
    Parson ave columbus ohio
    Since
    7/1/16

    I brought two money orders on 7/1/16 i took one back and it was blank because i didnt need it and they took 50$ that is a rip off leave that store alone

  • Ex employee

    1.0
    By
    Ex employee
    Date
    4/25/2016
    From
    Ohio
    Since
    2014

    Dont use this service fee are over board...they threaten us to harrase you about your payment,, then after you leave they talk about you behind your back...i quit over this and would never let anyone i know use this company....double lending fees...cash checkings a rip off also.

  • Tacky & unprofessional

    1.3
    By
    Anonymous
    Date
    3/12/2016
    From
    Chandler
    Since
    Unk

    VERY unprofessional even when I paid on time they acted as if they were doing me a favor when they were lucky to have my business the excessive calls 5 days prior to the due date. I have always paid on time like clockwork I found their bedside manner to be extremely rude and unprofessional ...

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  • Port. Supervisor

    N/A
    By
    Brent
    Date
    11/17/2015
    From
    Ohio
    Since
    2008

    Been in the pay day loans for about 10Y most people think fast cash terminal are hit and quick stops and never put funds back .

  • Garbage

    1.0
    By
    Anonymous
    Date
    10/16/2015
    From
    Ohio

    This company is simply out to screw you, they process your check before they should and then charge you a fee for their mistake plus your banks fees. Simply horrible will go back to check into cash.

  • Great Service

    4.5
    By
    Tibor
    Date
    7/7/2015
    From
    4500 S. 40 E.
    Since
    2015

    The customer service is outstanding by a guy called Brad. Was quick and painless. Got in and out in a matter of 20 minutes I was all done with cash in my hand. Will go here again for sure.. The only thing is that the limit was a little low but oh well..

  • they wont stop calling

    2.3
    By
    Scott D
    Date
    7/7/2015
    From
    Davis
    Since
    2011

    bunch of different lenders ive worked with. but checksmart the worst. never have i had like 6-7 calls per day bout a loan. they call me every day, keep reminding me to make the payment. like id forget. you dont need to call me that many times. i wont forget. i never missed payment. ...

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  • CHARGED FEES WITH INTEREST NOT INFORMED ABOUT

    N/A
    By
    Anonymous
    Date
    2/18/2012

    NOT ONLY DID CHECKSMART CHARGE ME FEES THAT I WASN'T AWARE OF, THEY ALSO LIED ABOUT GIVING ME A REMINDER CALL(MY ONLINE CELL PHONE RECORDS PROVED THEY DID NOT CALL) AND DEPOSITED MY CHECK A DAY EARLIER THAN MY PAYROLL DEPOSIT ADDING MORE FEES FROM MY BANK AND THEM. WHEN I CALLED THEIR ...

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  • Operations Manager

    1.0
    By
    Jim
    Date
    7/15/2009
    From
    Louisville

    Two of my employees made the mistake of using this company. Because of a bank error, our corporate bank in Maryland, refused to pay the two payroll checks. As the manager of this facility I tried to reason with this company and was threatened by the person at this number. 866-354-0567 ...

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20 Customer Reviews Page of 2 Prev | Next