Ace Cash Express Customer Reviews

Ace Cash Express Ratings

2.8 Service
3.3 cost
3.2 timing
3.0 use again
12 Customer Reviews Page of 2 Prev | Next
  • DO NOT USE!!!!!!!!!!!!!!!!

    1.0
    By
    Anonymous
    Date
    1/18/2010
    From
    virginia
    Since
    2009

    Customer service agents are RUDE!!! I called back and complained to a different person other than my "case manager" then she called me back questioning about what i told someone else. She says that whatever i do will get back to her. DO NOT USE THIS COMPANY!!!

  • DO NOT USE THIS COMPANY

    1.0
    By
    Anonymous
    Date
    10/5/2009

    I filled out a application and the next thing I know they have automatically deposited money into my account. They have the rudeness customer service rep I have ever dealt with. They debit out of your account before your pay period then resubmit get payment then charge you $30.00. ...

    more »
  • Obnoxious and Threatening Employees

    N/A
    By
    Anonymous
    Date
    4/16/2009
    From
    Houston, TX

    I have never had such as bad experience dealing with companies as I've had with ACE Cash Express. They called my job even when I told them Not to. They threatened me even after I paid over half of my loan off. When I called to tell them that I had made a payment, they told me it wasn't ...

    more »
  • The one on loetta in spring texas hates the miltary and New yorkers

    1.0
    By
    Anonymous
    Date
    1/15/2009

    Do not go there if you are not able to spend over an hour in line .they have a dark haired girl named liyssie some weird name working there that only knows firlt .she is a mess

  • Rude and discrimatory

    1.0
    By
    Anonymous
    Date
    1/15/2009
    From
    St. Louis, MO
    Since
    2006

    Worst experience I have ever had with a business.They told the person I wrote a check to, all my past and present tranaction with them and then threaten to have the person and me arrested. It was all bad I have file a compliant with the Atty. General Office. Who has now turned it over ...

    more »
  • They are the worst coustomer service i have ever been involved with

    1.0
    By
    theresa mapes
    Date
    12/19/2008
    From
    spring texas on louetta

    they discriminate against northerners and the miltary .they have no respect for the miltary .I came in to cash a goverment credit union check with a miltary ID card and Police ID card with a valid drivers license .I want you to know the girl named Lydissia was the most incompentant ...

    more »
  • The management is AWESOME

    5.0
    By
    Anonymous
    Date
    7/28/2008
    From
    Aurora, CO
    Since
    2000

    Since I have had to use your services the team at the 6th and Peiora office has been nothing but professional at all times.. Ace Cash Express, keep up the great work.

  • I recommend using Ace Cash Express for a payday loan

    5.0
    By
    Lyle
    Date
    7/2/2008
    From
    Indiana
    Since
    2005

    Their customer service reps were very efficient, and they did their job correctly. I only needed a short term loan, so I was able to do it entirely online, although I did have some questions.

  • Only used Ace Cash Express once

    3.0
    By
    Chloe
    Date
    7/2/2008
    From
    Florida
    Since
    2002

    I've only used Ace Cash Express once and it wasn't a bad experience....just wasn't the easiest thing in the world. They needed a number of different forms of information from me in order to complete my loan that I was trying to acquire. They needed a blank voided check from my bank, ...

    more »
  • Ace Cash Express in the clutch

    5.0
    By
    Emma
    Date
    7/2/2008
    From
    Washington
    Since
    2005

    I needed money fast, and Ace Cash Express was really able to help me out of my bind. I would be in a very difficult situation if it weren't for their loan to me. I got $1000 the day after I spoke with them and filled out the necessary form. They did need some of my information, such ...

    more »
12 Customer Reviews Page of 2 Prev | Next