Customer service agents are RUDE!!! I called back and complained to a different person other than my "case manager" then she called me back questioning about what i told someone else. She says that whatever i do will get back to her. DO NOT USE THIS COMPANY!!!
I filled out a application and the next thing I know they have automatically deposited money into my account. They have the rudeness customer service rep I have ever dealt with. They debit out of your account before your pay period then resubmit get payment then charge you $30.00. ...more »
I have never had such as bad experience dealing with companies as I've had with ACE Cash Express. They called my job even when I told them Not to. They threatened me even after I paid over half of my loan off. When I called to tell them that I had made a payment, they told me it wasn't ...more »
Do not go there if you are not able to spend over an hour in line .they have a dark haired girl named liyssie some weird name working there that only knows firlt .she is a mess
Worst experience I have ever had with a business.They told the person I wrote a check to, all my past and present tranaction with them and then threaten to have the person and me arrested. It was all bad I have file a compliant with the Atty. General Office. Who has now turned it over ...more »
they discriminate against northerners and the miltary .they have no respect for the miltary .I came in to cash a goverment credit union check with a miltary ID card and Police ID card with a valid drivers license .I want you to know the girl named Lydissia was the most incompentant ...more »
Since I have had to use your services the team at the 6th and Peiora office has been nothing but professional at all times.. Ace Cash Express, keep up the great work.
Their customer service reps were very efficient, and they did their job correctly. I only needed a short term loan, so I was able to do it entirely online, although I did have some questions.
I've only used Ace Cash Express once and it wasn't a bad experience....just wasn't the easiest thing in the world. They needed a number of different forms of information from me in order to complete my loan that I was trying to acquire. They needed a blank voided check from my bank, ...more »
I needed money fast, and Ace Cash Express was really able to help me out of my bind. I would be in a very difficult situation if it weren't for their loan to me. I got $1000 the day after I spoke with them and filled out the necessary form. They did need some of my information, such ...more »