Customer service is rude! They are unhelpful and complete frauds! They double charged a payment to our acount causing over $300 in overdraft fees!!! They refused to talk to me for the first 48 hours and then refused to return the money and pay the fees incurred because of their error! They said that because we owed the money eventually they would credit the double charge to our account and would not do anything with the overdraft fees!!@!! They caused our children to lose their xmas entirely and the bank closed our account for being overdrawn and unable to cover it for the continual fees caused entirely by cashnet!!! We have had to file a lawsuit and have found thast we are not the first!! They are continually in violation of the Fair Debt Collection Act, and continually charging accounts fraudulantly!!!!! NEVER USE THESE PEOPLE THEY WILL RIP YOU OFF!!!!!!!!!!!!!!